Plans:
The idea with the first two months of my placement at OUP was to come to terms with the staff, the job role, and the company role and learn where I was to fit into all this. I knew I would have to quickly find out who my superiors were, who would be dealing with my work (the receipient) and the person who would be setting my work. The job role as I knew it was support to both customers and staff within the department, I knew coming into the role that I would be responsible for the up-keep of technical support for the various school orientated products, I also knew I could be called on to do a multitude of tasks. The first major task was to produce the i-Cafe website.
The first thing with the i-Cafe website was coming to terms with OUP's backend system, Mediasurface, where each webpage is given as a node (which helps with the naming convention and allows a much more streamlined approach to web publishing). Thankfully there was a two day course, onsite, that I managed to get on to learn the ins and outs of it.
My first issue of i-Cafe, August 20th 2006, thankfully the bulk of the structure had been put down by the previous Work placement student. I had a few of the flash games that needed updating, including an XML driven one where a knowledge of the code was needed. A few pages needed the content updating (using the back issues) where I have used Dreamweaver.
Thankfully the website went up soon enough and there we no major issues from the Beta to Gold stage. School term is not due till September so the customer support calls were pretty much nil.
The idea with the first two months of my placement at OUP was to come to terms with the staff, the job role, and the company role and learn where I was to fit into all this. I knew I would have to quickly find out who my superiors were, who would be dealing with my work (the receipient) and the person who would be setting my work. The job role as I knew it was support to both customers and staff within the department, I knew coming into the role that I would be responsible for the up-keep of technical support for the various school orientated products, I also knew I could be called on to do a multitude of tasks. The first major task was to produce the i-Cafe website.
The first thing with the i-Cafe website was coming to terms with OUP's backend system, Mediasurface, where each webpage is given as a node (which helps with the naming convention and allows a much more streamlined approach to web publishing). Thankfully there was a two day course, onsite, that I managed to get on to learn the ins and outs of it.
My first issue of i-Cafe, August 20th 2006, thankfully the bulk of the structure had been put down by the previous Work placement student. I had a few of the flash games that needed updating, including an XML driven one where a knowledge of the code was needed. A few pages needed the content updating (using the back issues) where I have used Dreamweaver.
Thankfully the website went up soon enough and there we no major issues from the Beta to Gold stage. School term is not due till September so the customer support calls were pretty much nil.
0 Responses to “August '06”
Post a Comment